Bullying in the workplace: causes, symptoms, and remedies

pt 1. Introduction: The problem of workplace bullying

Organizational misbehavior / Janie Harden Fritz

History of bullying in the American workplace / John Lipinski, Charles M. Albright, and Eric J. Fenclau, Jr.

Measurement issues in the "phenomenon" / James B. Schreiber

How unaddressed bullying affects employees, workgroups, workforces, and organizations: the widespread aversive effects of toxic communication climates / Pamela Lutgen-Sandvik and Susan Scheller Arsht

pt. 2. Theories and etiology

Schoolyard scuffles to conference room chaos: bullying across the lifespan / Eric Fenclau, Jr. ... [et al.]

Evolutionary psychology models for predicting bullying and implications for intervention / Jered B. Kolbert, Laura M. Crothers, and Daniel S. Wells

Social-ecological model for predicting workplace bullying / Dorothy L. Espelage, ... [et al.]

Neurological contributions to bullying behavior / Laura M. Crothers, ... [et al.]

pt. 3. Forms of workplace incivility

Bullying as workplace incivility / Tammy L. Hughes and Vanessa A. Durand

Bullying in the unionized workplace: the legal model for the protection of employees and employers from employer and union intimidation / Jeffrey Guiler and Charles M. Albright

Physical and verbal bullying / Kisha Radliff

Relational and social aggression in the workplace / Julaine E. Field

Sexual harassment and bullying at work / Alyssa M. Gibbons, Jeanette N. Cleveland, and Rachel Marsh

Workplace cyber bullying: a research agenda / Kurt Schimmel and Jeananne Nicholls

Considerations regarding the workplace bullying of persons with disabilities / Ara J. Schmitt, ... [et al.]

pt. 4. Managing workplace bullying

The role of human resource departments in addressing bullying behavior / Jennifer Loh

Strategies for managers in handling workplace bullying / Melody Wollan

Workplace bullying: remedies for victims / Edward C. Tomlinson, Joyce Thompson Heames, and William N. Brockanic

Strategies for treating bullies / Daniel S. Wells, ... [et al.]

Policies for workplaces / David Hurlic and Angela M. Young

Legal issues: the role of law in addressing bullying in the workplace / Susan Harthill

pt. 5. Conclusion and future directions

Using selection techniques to keep bullies out of the workplace / Scott Erker, Evan F. Sinar, and Daniel S. Wells

Designing jobs to be bully-proofed / Michelle Barker and Sheryl Ramsay

Future challenges in issues of bullying in the workplace / David D. Van Fleet and Ella W. Van Fleet.